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Microsoft MCITP 070-682

070-682

Exam Code: 070-682

Exam Name: Pro. Upgrading to Windows 7 MCITP Enterprise Desktop Support Technician

Updated: Nov 05, 2026

Q & A: 190 Questions and Answers

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Microsoft 070-682 Exam Syllabus Topics:

SectionObjectives
Topic 1: Network and Connectivity- Network configuration
  • 1. Wireless and VPN connectivity
    • 2. Configure TCP/IP settings
      Topic 2: System Maintenance and Performance- Backup and recovery
      • 1. System restore and recovery options
        • 2. Data backup strategies
          - Performance optimization
          • 1. Manage startup and services
            • 2. Monitor system performance
              Topic 3: Windows 7 Installation and Upgrade- Deployment and imaging
              • 1. Manage system images and recovery
                • 2. Use Windows deployment tools
                  - Perform clean installation and upgrade scenarios
                  • 1. Upgrade from previous Windows versions
                    • 2. Install Windows 7 in different environments
                      Topic 4: Configuring and Managing Hardware and Devices- Device management
                      • 1. Troubleshoot hardware issues
                        • 2. Install and update drivers
                          Topic 5: Security and User Management- Security configuration
                          • 1. Security policies and updates
                            • 2. Windows Firewall configuration
                              - User and group management
                              • 1. Local user accounts and permissions
                                • 2. User State Migration Tool usage

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