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Avaya 133-S-713.4 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Proactive Contact Architecture and Components | - System architecture overview
|
| Topic 2: Call Center Campaign Management | - Campaign configuration
|
| Topic 3: System Operations and Administration | - Monitoring and maintenance
|
| Topic 4: Reporting and Performance Optimization | - Performance tuning
|
| Topic 5: Installation and Configuration | - System setup
|
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