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Avaya 77201X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System Administration and Features | 25% | - Call routing and dial plan configuration - System maintenance and backup - Voice features and services - User and extension management |
| Troubleshooting and Optimization | 15% | - Diagnostic tools and logs - Performance optimization - Common issues and resolution |
| Applications and Endpoints | 15% | - Unified Communications applications - Integration with third-party systems - Avaya endpoints and telephones |
| IP Office Platform Architecture | 20% | - Hardware and software components - IP Office editions and feature sets - Server Edition and 500V2 architecture - Deployment models and sizing |
| Installation and Initial Configuration | 25% | - Basic system configuration - Software installation and upgrade - Network integration and IP connectivity - Pre-installation planning and requirements |
Avaya IP Office™ Platform Implement Certified Sample Questions:
1. Which feature allows a user to log into any phone and use their own extension?
A) Mobile Twinning
B) Hot Desking
C) Call Forwarding
D) Remote Worker
2. Which license is required for a user to use the Avaya Communicator softphone?
A) Teleworker
B) Power User
C) Office Worker
D) Basic User
3. What is the purpose of the IP Office System Monitor?
A) To provide real-time debugging and tracing
B) To manage voicemail greetings
C) To configure hunt groups
D) To upgrade firmware
4. What is the default username for IP Office Server Edition Web Control?
A) Administrator
B) root
C) admin
D) security
5. Which feature allows an IP Office administrator to restrict outgoing calls?
A) Call Barring
B) All of the above
C) Short Codes
D) User Rights
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: B |
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