Apple ACMT 9L0-010

Apple ACMT 9L0-010 Macintosh Service Certification Exam Exams

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Apple Macintosh Service Certification Sample Questions:

1. Which of the following can cause damage to an embedded battery from a MacBook Air 13" Mid 2011

A) Squeezing the cell packs
B) Use both hands when removing the battery
C) Tightening the battery screws only finger tight
D) Handling by the edges

2. Which of the following is a valid precaution you should take when you begin working inside a MacBook Pro (13-inch, Mid 2010)?

A) Reset the SMC.
B) Disconnect the optical drive.
C) Remove the hard drive.
D) Disconnect the main battery.

3. ESD causes damage to circuits by ________.

A) cooling the circuit too quickly
B) increasing the circuit's clock speed
C) blasting a hole in the circuit
D) slowing the circuit down

4. A customer brings his MacBook Pro (17-inch Mid-2010) in for servicing. It is not functioning correctly and you suspect the machine has been damaged by the customer. As you inspect for accidental damage, you should open the lid and confirm that the hinges are working smoothly and inspect the LCD for scratches on the display coatings or cracks in the glass. You should also ____________________ and __________________. SELECT TWO

A) Look for cracks, dents or scratches on the exterior of the system
B) Check for any unusual odors coming from the system, which might indicate spill damage
C) Ask the customer to describe in detail how he abused his computer to the point that it no longer functions
D) Connect the system to external speakers to check for sound output
E) Open the hard disk drive to check for scratches or dust inside

5. What precautions should be taken if a discharged CRT must remain exposed for any length of time?

A) You should perform a full set of video adjustments on the CRT
B) You should establish an ongoing lead between the CRT anode and ground.
C) You should remove the CRT from the computer or display assembly
D) You should reset the Power Manager Unit on the logic board.

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