PDF Version DemoApple Mac OS X 9L0-064 OS X v10.8 Troubleshooting Exam Exams
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Apple 9L0-064 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Peripherals and Printing | 6% | - Printer setup and troubleshooting - USB, Thunderbolt and Bluetooth devices |
| Topic 2: Startup Process and System Architecture | 12% | - Boot sequence and EFI - System logs and diagnostic tools - Kernel extensions and system launch |
| Topic 3: File Systems and Storage | 9% | - Disk Utility and volume management - HFS+ and Core Storage - Time Machine backup and restore |
| Topic 4: Installation and Recovery | 16% | - Recovery system and troubleshooting boot issues - Installation methods and migration - System requirements for OS X v10.8 |
| Topic 5: System Updates and Software Management | 6% | - Software Update and OS upgrades - Managing preferences and caches |
| Topic 6: Applications and Processes | 12% | - Application installation and Gatekeeper - Process management and Activity Monitor - Troubleshooting unresponsive apps |
| Topic 7: User Accounts and Permissions | 9% | - File system permissions and ACLs - Types of user accounts and privileges - Password reset and account recovery |
| Topic 8: iCloud and Services | 7% | - Apple ID and service authentication - iCloud integration and syncing |
| Topic 9: Network Configuration and Troubleshooting | 15% | - Network services and file sharing - Connectivity and DNS issues - TCP/IP, Wi-Fi and Ethernet settings |
| Topic 10: Security and Privacy | 8% | - Firewall and security settings - FileVault full-disk encryption |
Apple OS X v10.8 Troubleshooting Sample Questions:
Question #1
A customer installed OS X Mountain Lion on his Mac Pro (Mid 2012) on a RAID Volume, but cannot enable FileVault 2. What is a likely cause of this issue?
A. FileVault 2 was not selected as a custom option during the OS X Mountain Lion install.
B. The Mac Pro does not have sufficient RAM.
C. The customer continued the install of OS X Mountain Lion, despite a warning that OS X Recovery Mode and FileVault would not be available on this disk.
D. The hard disks do not have the correct partition scheme.
Question #2
A prohibitory sign over an application's icon in OS X Mountain Lion indicates that it is
A. anIOSapplication
B. a Windows application
C. a PowerPC application
D. an app not purchased at the Mac App Store
Question #3
A user tries to launch an app named "Dangerous" on OS X Mountain Lion and sees the following warning: "Dangerous" comes from an unidentified developer. Your security preferences are set to block installation of applications from unidentified developers." What can the user do to open the application?
A. Contact the vendor of the app and ask them to send a product registration key.
B. Open the Mac App Store preferences, then change the Application Security settings.
C. Delete the app and try downloading a fresh copy from the internet.
D. Control-click or right click the icon of the app, select Open from the contextual menu or select 'Anywhere' under System Preferences > Security & Privacy > General > Allow applications downloaded from:
Question #4
A user moves a file into a folder named "my stuff" and sees this message:
"You can put items into "my stuff," but you won't be able to see them. Do you want to continue? Other users with sufficient permissions will be able to use the items."
This means the user's folder permissions to "my stuff" have been set to
A. Read & Write
B. Read only
C. Write only
D. Execute only
Question #5
What version of OS X Snow Leopard must be installed in order to upgrade to OS X Mountain Lion on a supported Mac?
A. 10.6.4
B. 10.6.3
C. 10.6.8
D. 10.6.1
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: C | Question #3 Correct Answer: D | Question #4 Correct Answer: C | Question #5 Correct Answer: C |
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