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Salesforce Consumer Goods Cloud AP-204

AP-204

Exam Code: AP-204

Exam Name: Consumer Goods Cloud Accredited Professional

Updated: Jul 26, 2026

Q & A: 125 Questions and Answers

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Salesforce Consumer Goods Cloud AP-204 Consumer Goods Cloud Accredited Professional Exams

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Salesforce AP-204 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Visit Planning and Execution Configuration15%- Configuration of Promotion Checks and Promotion Details
- Configuration of Order Capture and Order Submission
- Configuration of Photo Capture and Survey
- Configuration of Inventory Checks and Product Listings
- Configuration of Visit Tasks and Task Types
- Configuration of Visit Plans and Visit Plan Targets
Topic 2: Admin and Configuration12%- Reports and Dashboards
- User Setup and Permissions
- Mobile Configuration
- Consumer Goods Cloud Data Model
Topic 3: Visit Planning23%- Visit Planning Process
- Territory Management
- Visit Schedule and Frequency
- Visit Plan and Visit Plan Targets
Topic 4: Store Execution15%- Assortment Monitoring
- Store Execution Process
- Planogram Compliance
- Store Survey and Feedback
Topic 5: Visit Execution23%- Visit Tasks and Task Types
- Order Capture and Order Submission
- Inventory Check and Product Listing
- Photo Capture and Survey
- Promotion Check and Promotion Details
- Visit Execution Process
Topic 6: Store Execution Configuration12%- Configuration of Store Survey and Feedback
- Configuration of Planogram Compliance
- Configuration of Assortment Monitoring
- Configuration of Store Execution Process

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Which of the following represent the three ways of performing a promotion check during an in-store visit?

A) General Promotion, Individual Product, and Product Category
B) Individual product, Product Coupons, and Volume Promotion
C) Unit Promotion, Product Category, and Product Coupons
D) Clearance Promotion, Volume Promotion, and Product Coupons


2. A company is selling voice products to business customers. The other allows customers to select for rent or purchase up to 700 phone devices of various models. The product modeller intends to create a phone add-on product specification and add it as a child of the voice offer, with a cardinality that allows up to 700.
Which three statements are valid regarding the product model in this scenario?

A) Product model uses out-of-the-box features from EPC. Decomposition may fail when the maximum number of phone instances are ordered.
B) Since the product model uses out-of-the-box features from EPC, MACD operations and decomposition are guaranteed to work well.
C) This type of modelling is not supported in EPC and modeller should follow a flat modelling technique.
D) Product model uses hierarchical modelling, which is natively supported in EPC.
E) Modelling children with large cardinalities can result in processing inefficiencies for MACD operations.


3. Universal Connect (UC) offers business internet to its customers. UC has two requirements: their business internet offers must be by region to provide competitive prices in each region, and customers must be able to see pricing before adding the product to the Industries CPQ cart.
What are two ways a consultant can meet the business requirements?

A) Create a Base Price List and Multiple Child Price Lists associated with Context Rules per region.
B) Create multiple Price List Entries associated with Context Rules per region.
C) Create Promotions associated with Context Rules per region.
D) Add an Attribute to define the region on the business internet offers and use the Attribute-based Pricing Matrix.


4. A Field Rep is having challenges measuring their share-of-shelf due to a recent change in packaging to a competitor's product, which makes their products look almost identical. When using Einstein, the competitor's product was marked incorrectly as the rep's product. What should the rep do to prevent this from happening in the future?

A) Contact the manager to create a new planogram.
B) Turn the competitor's products around and re-perform the check.
C) Cancel the task and perform the planogram check manually.
D) Edit product tags.


5. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. A member of UC's legacy system IT team has provided a Consultant with an extract of all of the existing products from the legacy system and asked the Consultant to migrate the data to Communications Cloud.
Which two questions should the Consultant ask in this scenario to clarify the data migration strategy?

A) Can we rationalize products to a smaller number?
B) Which of the provided products are inactive?
C) Are there customer specific offerings?
D) Which of the provided products are still actively sold?


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A,D,E
Question # 3
Answer: A,B
Question # 4
Answer: D
Question # 5
Answer: A,D

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