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BlackBerry BlackBerry-Certifications BCP-240 BlackBerry 10 Support Specialist Exams
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BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| BlackBerry 10 Architecture and Platform Overview | - Device hardware and software components - Security model overview - BlackBerry 10 OS fundamentals |
| Security and Troubleshooting | - Device encryption and security features - Application permissions and sandboxing - Common device and service issues resolution |
| Device Setup and Configuration | - User profile and account configuration - Network and connectivity configuration - Initial device activation and setup |
| BlackBerry Enterprise Service (BES10) Integration | - BES10 architecture and components - Policy and compliance management - Device enrollment and management |
| Messaging and Communication Services | - BlackBerry Hub configuration - Email setup and synchronization - Messaging troubleshooting |
BlackBerry 10 Support Specialist Sample Questions:
Question #1
By Default, how many devices can a single user activate to one given account?
A. Five
B. Two
C. Ten
D. One
Question #2
What is the share address of the BlackBerry Smartphone internal device storage?
A. //Device Name\storage
B. http://IP Address Of Device:3101
C. smb://lP Address Of Device/shared
D. //IP Address OfDevice\media
Question #3
A user would like to restore data to their device using BlackBerry Link. How can this task be accomplished?
A. Click on settings, click on the device, click restore.
B. Connect the device, click on the device via the arrow, click restore.
C. Connect the device, click on settings, click on the device, click restore now.
D. Click on the device via the arrow, click restore.
Question #4
Which service in Windows Server 2008 is used to handle certificate enrollment requests on behalf of the BlackBerry Device Service (BDS)?
A. Windows Certificate Service (WCS)
B. Certificate Enrollment Handling Service (CEHS)
C. Network Device Enrollment Service (NDES)
D. Microsoft Certificate Authority Service (MCAS)
Question #5
How can a user tell if a read-only Wi-Fi profile has been pushed to the BlackBerry Smartphone using the BlackBerry Device Service (BDS)?
A. There is no way for a user to tell which profiles have been pushed.
B. The Wi-Fi profile cannot be deleted, and all fields are greyed out and cannot be edited.
C. The Wi-Fi profile will have a lock icon next to it.
D. The Wi-Fi profile will have a briefcase icon next to it.
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: D | Question #3 Correct Answer: C | Question #4 Correct Answer: C | Question #5 Correct Answer: B |
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