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IBM C2180-188 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| WebSphere Lombardi Edition Architecture and Components | 25% | - Process Center, Process Designer, Process Portal - Security and administration - Toolkits, snapshots, and asset reuse - Variables, inputs, outputs, and data modeling |
| Process Discovery and Definition | 25% | - Process identification and scope - Documenting processes and metrics - Gathering requirements and user stories - Stakeholder engagement |
| Solution Delivery and Governance | 25% | - BPM governance and standards - Playback methodology and iterative delivery - Deployment and change management - Monitoring, KPIs, and continuous improvement |
| BPM Program and Project Management | 25% | - Estimation and scheduling - Program and project planning - Risk management - BPM lifecycle and methodology |
IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
Question #1
The business requirements for the BPM platform dictate that the runtime environment supports up to 10,000 unique users with up to 2,000 concurrent users during an 18 hour daily usage window with response times for user actions of less than 6 seconds in 95% of cases and no more than 10 seconds in any case. Who is responsible for ensuring that this expectation is met?
A. BPM Program Manager
B. BPM Analyst
C. BPM Developer
D. BPM Administrator
Question #2
After a successful Playback 0, stakeholders excitably request that Playback 1 should be a fully functional application with look and feel branding and several features used in other core company applications. How should the program manager respond?
A. Capture the feedback in planning for Playback 3 with user interface enhancements.
B. Postpone Playback 1 by four weeks to accommodate branding and user interface features.
C. Change the theme of Playback 1 to work exclusively on user interfaces.
D. Inform the stakeholders that their request will not be part of this application.
Question #3
The project team has completed the discovery and documentation of a process application for new hire onboarding. The project business sponsor and IT leadership have asked the BPM program manager to create a detailed project plan that identifies the estimated effort in hours and scheduled date of completion for each specific development task. In accordance with an agile BPM project, this request should be:
A. fulfilled as quickly as possible since the full scope of the project is frozen and it is necessary to schedule and budget for the necessary resources.
B. fulfilled by providing an iteration and release plan built with user story point estimate and a resource plan.
C. delegated to the BPM Developer(s) since they have the most direct knowledge of the scope and nature of the development tasks.
D. deferred until the software requirements specification document is complete.
Question #4
Process business data that needs to be available after the process instance completes must be:
A. persisted in the performance data warehouse.
B. removed from the process server for SOX Compliance.
C. audited in the process server database
D. persisted to a business data system of record.
Solutions:
| Question #1 Correct Answer: D | Question #2 Correct Answer: A | Question #3 Correct Answer: B | Question #4 Correct Answer: D |
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