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SAP SAP Certified Application Associate C_C4C12_1811 SAP Certified Application Associate - SAP Sales Cloud 1811 Exams
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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Analytics and Reporting | - Key performance indicators (KPIs) - Sales reporting and dashboards |
| Extensibility and Configuration | - UI adaptation and customization - Business configuration sets |
| Sales Processes | - Quote and order processing - Lead to opportunity management |
| Master Data and Organizational Management | - Organizational structure setup - Account and contact management |
| SAP Sales Cloud Overview | - Core business scenarios - Solution positioning and architecture |
| Communication and Integration | - Integration with SAP ERP and S/4HANA - Data exchange and middleware |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question #1
Which elements in a ticket are uniquely identified using a registered product? (2 correct answers)
A. Warranty
B. Service Entitlements
C. Service Level Agreements
D. Contract
Question #2
In the key user tool, which of the following properties are available for fields? Choose the correct answers.
A. Hidden
B. Mandatory
C. Read only
D. Invisible
Question #3
Which work center can you request a production tenant from? (2 correct answers)
A. Business Configuration work center
B. Administrator work center
C. Service Control work center
D. Data Privacy Management work center
Question #4
What is the difference between a business user and an employee? (2 correct answers)
A. Employees need to be assigned directly to the organizational structure
B. Business users can be created using the data migration template
C. Employees can be assigned access rights and business roles
D. Business users can be assigned access rights and business roles
Question #5
Based on which organizational elements can you define sales area information in the product master? (2 correct answers)
A. Sales unit
B. Sales Organization
C. Territory
D. Distribution Channel
Solutions:
| Question #1 Correct Answer: A,B | Question #2 Correct Answer: B,C | Question #3 Correct Answer: A,C | Question #4 Correct Answer: A,D | Question #5 Correct Answer: B,D |
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