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HP HP ExpertONE Certification HP2-B100

HP2-B100

Exam Code: HP2-B100

Exam Name: Selling HP Imaging and Printing Solutions (HP2-B100)

Updated: Jul 30, 2026

Q & A: 40 Questions and Answers

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HP HP2-B100 Exam Syllabus Topics:

SectionObjectives
Customer Needs Analysis and Solution Selling- Selecting appropriate solutions
  • 1. Positioning HP competitive advantages
  • 2. Matching products to customer profiles
- Identifying customer requirements
  • 1. Business printing environments
  • 2. Workgroup and departmental needs
Printing Technologies- Core printing technologies
  • 1. Technology advantages and use cases
  • 2. Inkjet printing technology
  • 3. Laser printing technology
HP Printing Solutions and Services- Value-added solutions
  • 1. Managed printing concepts
  • 2. Security and fleet management features
  • 3. Document workflow solutions
HP Imaging and Printing Portfolio- HP printer and multifunction product families
  • 1. Multifunction devices and business solutions
  • 2. OfficeJet and Inkjet product portfolio
  • 3. LaserJet product portfolio
Supplies, Support, and Business Value- Lifecycle and support offerings
  • 1. Original HP supplies and accessories
  • 2. Warranty and service options
  • 3. Total cost of ownership and ROI

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