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HP HP ExpertONE Certification HP2-B97

HP2-B97

Exam Code: HP2-B97

Exam Name: Selling HP Printing Hardware and Supplies

Updated: Sep 22, 2026

Q & A: 93 Questions and Answers

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HP HP ExpertONE Certification HP2-B97 Selling HP Printing Hardware and Supplies Exams

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HP HP2-B97 Exam Syllabus Topics:

SectionObjectives
Topic 1: Printing Supplies- Original HP supplies
  • 1. Ink cartridges
  • 2. Toner cartridges
  • 3. Media and consumables
Topic 2: Customer Needs Analysis- Identify customer requirements
  • 1. Cost and productivity considerations
  • 2. Volume and workflow assessment
  • 3. Business printing environments
Topic 3: HP Competitive Positioning- Differentiate HP solutions
  • 1. Competitive comparisons
  • 2. Value proposition for customers
  • 3. Key product advantages
Topic 4: Sales and Solution Recommendation- Recommend appropriate solutions
  • 1. Hardware and supplies matching
  • 2. Total cost of ownership discussion
  • 3. Cross-selling and upselling opportunities
Topic 5: HP Printing Portfolio- HP printer families
  • 1. Inkjet printing solutions
  • 2. Business and enterprise printing products
  • 3. Laser printing solutions

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