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HP Hp2-E24 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Service Portfolio Overview | 25% | - HP support and service offerings - Service levels and coverage options |
| Topic 2: Service Sales Strategy | 30% | - Customer needs assessment - Sales cycle and closing techniques - Value proposition and ROI demonstration |
| Topic 3: Service Contract & Licensing | 25% | - Warranty extension and Care Pack options - Contract terms and conditions |
| Topic 4: Solution Positioning | 20% | - Matching services to customer infrastructure - Competitive differentiation |
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