HP HP Certification III HP2-H08

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HP HP Certification III HP2-H08 Servicing HP Desktops , Workstations , and Notebooks Exams

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HP HP2-H08 Exam Syllabus Topics:

HP Servicing HP Desktops , Workstations , and Notebooks Sample Questions:

Question #1
What is the difference between SATA and eSATA?

A. eSATA uses an external port.
B. SATA has lower power consumption.
C. eSATA uses a faster bus speed.
D. SATA has more drive options.

Question #2
What information does the HP Battery Health Check utility provide about the battery?

A. serial number
B. name of the manufacturer
C. warranty ID
D. number of charges remaining

Question #3
During which step of the HP Six-Step Troubleshooting Methodology does part replacement occur?

A. Determine if the problem is solved
B. Execute the action plan
C. Implement preventive measures
D. Develop and optimize an action plan

Question #4
What should you do if you find missing keys on a customer's keyboard?

A. Explain that replacing the keys is not covered under warranty.
B. Order the missing keys.
C. Run the HP Insight Diagnostics tool.
D. Replace the keyboard under warranty.

Question #5
Which HP product for post-warranty support is available to HP customers?

A. Care Pack Services
B. Assistant Services
C. Service Pack Option
D. Help Pack Services

Solutions: