IBM Sales Mastery M2040-641

IBM Sales Mastery M2040-641 IBM Exceptional Web Experience Sales Mastery Test v1 Exams

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IBM M2040-641 Exam Syllabus Topics:

IBM Exceptional Web Experience Sales Mastery Test v1 Sample Questions:

1. IBM Content Accelerator consists of which of the following products?

A) Lotus Quickr, IBM Symphony, IBM Mashup Center
B) OmniFind Enterprise Edition, Lotus Quickr, IBM Web Content Manager
C) IBM Lotus Notes, IBM Sametime, IBM Connections
D) IBMConnections, Lotus Quickr, IBM Sametime

2. What is a general definition of an IBM WebSphere Portal Industry Template?

A) It is the fullest featured offering of WebSphere Portal
B) It is an introductory-priced services engagement
C) It is a website-in-a-box
D) It is a downloadable PDF document

3. What is a suggested sales tactic to use when a customer requests a specific point solutionfor their environment, like "just need an iPhone app for my website, that's all"?

A) Show them a demo of all the possibilities that an Exceptional Web Experience can offer them.
B) Start lowering the price of your services and software bid.
C) Refer them to Apple's website.
D) Invite your technical architect to tell them about developing iPhone apps.

4. IBM Customer Experience Suite is ________________.

A) A vision statement on the direction of future products to enhance the Exceptional Web Experience
B) An offering of WebSphere Portal limited to a single server installation and does not include clustering
C) IBM's premiere full-featured offering licensed for customer, partner, or citizen-facing applications (extranet usage only)
D) IBM's premiere full-featured offering licensed for human resources, sales or marketing applications (intranet usage only)

5. Which of the following is NOT a concern facing Government agencies that WebSphere Portal can assist with?

A) Self-service social services portals
B) Online voting with virtual ballot boxes
C) Transparency in government
D) Tax collection using e-forms

Solutions: