Microsoft Dynamics GP 2011 MB2-868

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Microsoft Dynamics GP 2011 MB2-868 Microsoft Dynamics CRM 2011 Applications Exams

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Microsoft Dynamics CRM 2011 Applications Sample Questions:

1. In Microsoft Dynamics CRM Online 2011, you create a static marketing list from an Advanced Find of
leads.
A month later, you lock and deactivate the marketing list.
Which of the following statements about the marketing list are true?

A) Deleting a lead also removes the lead from the marketing list.
B) Deleted leads remain in the marketing list.
C) Marketing list members can be added after the list is activated.
D) Marketing list members cannot be qualified until the list is activated and unlocked.

2. In Microsoft Dynamics CRM 2011, you need to create an appointment with a recurrence pattern.
What should you do?
(Choose al that apply.)

A) Create an appointment, save the appointment, and then create a recurrence for the appointment.
B) Create a recurring appointment, create a recurrence for the recurring appointment, and then save the recurring appointment.
C) Create a recurring appointment, save the recurring appointment, and then create a recurrence for the recurring appointment.
D) Create an appointment, create a recurrence for the appointment, and then save the appointment.

3. Which of the following statements about marketing lists are true? (Choose all that apply.)

A) You can add members to a static marketing list by using an Advanced Find query.
B) One dynamic marketing list can contain accounts, contacts, and leads.
C) Static marketing lists cannot be locked.
D) You can copy a dynamic marketing list to a static marketing list.
E) You can remove members from a dynamic marketing list by using an Advanced Find query.

4. In Microsoft Dynamics CRM 2011,
which of the following specifies how the status values of a record map to a goals in-progress or actual
values?

A) the time period
B) the goal metric
C) the goal targets
D) the roll-up fields

5. In Microsoft Dynamics CRM 2011, you create a quick campaign to announce the launch of a new product
line.
Which of the following can be done with a quick campaign?

A) Create an appointment activity.
B) Create a campaign from a template.
C) Track financial information to determine return on investment (ROI).
D) Associate target products and price lists.

Solutions: