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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design | 32% | - Evaluate Nonprofit Cloud, platform and third-party solutions - Align business processes to data model and features - Recommend use of industry common features |
| Topic 2: Implementation Strategies | 18% | - Apply governance and change management - Define testing and deployment strategies - Manage consulting engagement lifecycle |
| Topic 3: Analytics and Reporting | 11% | - Measure impact and program outcomes - Design nonprofit-specific reports and dashboards |
| Topic 4: Nonprofit Cloud Feature Configuration | 35% | - Configure program management and outcomes - Configure grantmaking functionality - Configure fundraising management |
| Topic 5: Integration and Data Management | 15% | - Plan data migration and governance - Select data and integration tools - Manage duplicates and data quality |
| Topic 6: Nonprofit Cloud Setup | 22% | - Set up program and case management - Enable features and manage permissions - Configure stakeholder management |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox. What should the consultant recommend to ensure the contractor is unable to access this sensitive data?
A) Implement Salesforce Shield and apply it to the sensitive data.
B) Configure the contractor's Profile to prevent access to the sensitive data.
C) Encrypt all fields containing sensitive data with Classic Encryption.
D) Implement Salesforce Data Mask and mask the sensitive data.
2. A nonprofit wants to record the most recent Opportunity close date on Contact records. The nonprofit expects the field on the Contact to be overwritten every time a new Opportunity meets the criteria. Which feature should the consultant use to meet this requirement?
A) Customizable rollups
B) AppExchange app
C) Roll-up summary field
D) Formula field
3. A nonprofit organization wants to enter both one-off gifts and batch gifts in Nonprofit Cloud for Fundraising.
What Nonprofit Cloud features should the organization use?
A) Gift Commitment Schedule and Gift Batches
B) Gift Entry and Data Import Wizard
C) Gift Entry and Gift Batches
4. Donations made by nonprofit volunteers are captured on a spreadsheet monthly. The nonprofit utilizes NPSP and Volunteers for Salesforce. Which two NPSP Data Import features will streamline the import of these donations? (Choose 2)
A) Create a Batch and map Opportunity Primary Contact on First and Last Name.
B) Schedule a Batch by updating the NPSP Scheduled Batches.
C) Create a Batch and match Contact on First and Last Name.
D) Schedule a Batch by checking the Process Using Scheduled Job checkbox.
5. A nonprofit organization performs wealth prospecting on a donor. The organization wants to track the real estate value and the business ownership value of the donors. Which Nonprofit Cloud object has standard fields to track these values?
A) Business Account
B) Contact Profile
C) Opportunity
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A,C | Question # 5 Answer: B |
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