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Microsoft Microsoft Lync Server 074-338

074-338

Exam Code: 074-338

Exam Name: Lync 2013 Depth Support Engineer Exam

Updated: Sep 21, 2026

Q & A: 114 Questions and Answers

074-338 Free Demo download:

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Microsoft 074-338 Exam Syllabus Topics:

SectionObjectives
Voice and Enterprise Communication Services- Enterprise Voice configuration
  • 1. PSTN connectivity
    • 2. Dial plans and normalization rules
      - Telephony integration
      • 1. SIP trunking
        • 2. Gateway configuration and routing
          Client and User Experience Management- Client deployment and configuration
          • 1. Lync client policies
            • 2. Mobile and remote access configuration
              - User provisioning and policies
              • 1. User enablement in Lync
                • 2. Conferencing policies
                  Monitoring, Troubleshooting, and Support- Monitoring tools and logs
                  • 1. Centralized Logging Service (CLS)
                    • 2. Monitoring reports and dashboards
                      - Issue diagnosis and resolution
                      • 1. Connectivity and federation issues
                        • 2. Call quality troubleshooting
                          Lync Server 2013 Architecture and Infrastructure- Integration with Active Directory and DNS
                          • 1. Domain and forest requirements
                            • 2. Service location and records configuration
                              - Core server roles and topology design
                              • 1. Edge server and external connectivity
                                • 2. Front End pool architecture

                                  Microsoft Lync 2013 Depth Support Engineer Sample Questions:

                                  Question #1
                                  DRAG DROP You support Microsoft Lync Server 2013 servers in your customer's company network.
                                  All computers in the network are members of an Active Directory Domain Services (AD DS) domain named corp.contoso.com.
                                  The Session Initiation Protocol (SIP) domain name is contoso.com. You configure the Autodiscover service to support external mobile device users. Mobile device users running Windows Phone or Apple iOS report that they are unable to sign in to the Lync Mobile Client. You verify that you are able to
                                  -Establish a telnet session from an external computer to host lyncdiscover.contoso.com on port 80.
                                  -Sign in to Lync by manually entering the URL https://lync.contoso.com/Autodiscover/autodiscoverservice.svc/Root. You need to ensure that external users running Windows Phone or Apple iOS are able to automatically sign in to Lync. Which three steps should you perform in sequence? (To answer, move the appropriate three actions from the list of actions to the answer area and arrange them in the correct order.)


                                  Question #2
                                  You support a Microsoft Lync Server 2013 Enterprise pool named Lync2013.contoso.local. The pool is configured
                                  with two Session Initiation Protocol (SIP) domains named litware.com and fabrikam.com. The environment also includes the following:
                                  -three Front End Servers named Lync2013FEl, Lync 2013FE2, and Lync2013FE3 -one Back End Server named Lync2013BE You plan to install a single Edge Server. You create an Edge pool named Lync2013Edge.contoso.local. You want to configure the following Edge services:
                                  -Access Edge to use sip.fabrikam.com
                                  -Web Conferencing to use conf.fabrikam.com You also want to enable the federated access feature. You need to assign internal and external certificates to the Lync 2013 Edge server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

                                  A. Request a certificate from a public certificate authority (CA) and include the names sip.fabrikam.com, sip.litware.com, and conf.fabrikam.com. Assign this certificate to the external interface of the Edge Server.
                                  B. Request a wildcard certificate for *.contoso.local from an internal certificate authority (CA). Assign the certificate to internal and external interfaces of the Edge Server.
                                  C. Request a certificate from a public certificate authority (CA) and include the names sip.fabrikam.com and sip.litware.com. Assign this certificate to the internal interface of Edge Server.
                                  D. Request a private certificate from an internal certificate authority (CA) and include the name Lync2013Edge.contoso.local. Assign the certificate to internal interface of the Edge Server.
                                  E. Request a certificate from a public certificate authority (CA) and include the names Lyncdiscoverexternal.fabrikam.com and sipfederation.fabrikam.com. Assign the certificate to internal and external interfaces of the Edge Server.


                                  Question #3
                                  You support a Microsoft Lync Server 2013 environment that consists of one Enterprise pool on a Front End Server Internal and external users cannot join online meetings using the Lync 2013 Lync Web App. The same users are able to join online meetings by using the Lync 2013 client. You need to diagnose the cause of the meeting join issues. Which cmdlet should you run from the Lync Server Management Shell?

                                  A. Test-CsUcwaConference
                                  B. Set-CsWebService, with the AllowAnonymousAccessToLWAConference parameter
                                  C. Test-CsMcxConference
                                  D. Test-CsAsConference


                                  Question #4
                                  You support a customer whose network environment includes Microsoft Lync Server 2013 deployed at two sites. Each site has 1 Mbps of available bandwidth on a multiprotocol label switching (MPLS) network. Lync-to-Lync calls are getting dropped, and voice quality is degraded using RT Audio WB codec with 100 simultaneous calls. Call admission control (CAC) is not being used. You need to ensure that the RT Audio WB codec is maintained for Lync voice communication without over-allocating- What is the minimum amount of bandwidth you should specify for each site?

                                  A. 12 Mbps
                                  B. 3 Mbps
                                  C. 6 Mbps
                                  D. 2 Mbps


                                  Question #5
                                  You are a member of the CsAdministrator group that supports the Microsoft Lync datacenter for your company. The datacenter consists of one pool that is running Microsoft Lync Server 2013. You deploy a managed response group. The agent participation policy is set to Formal and the routing method is set to Longest Idle. All agents have been logged in for more than four hours. On average, each agent responds to five calls per hour. One agent has not received any calls. All of the other agents have received calls. You need to ensure that all agents can receive calls through Response Groups. What should you do?

                                  A. Disable Agent Anonymization.
                                  B. Turn off Enhanced Privacy Mode.
                                  C. Turn on Enhanced Privacy mode.
                                  D. Enable Agent Anonymization.


                                  Solutions:

                                  Question #1
                                  Correct Answer: Only visible for members
                                  Question #2
                                  Correct Answer: A,D
                                  Question #3
                                  Correct Answer: A
                                  Question #4
                                  Correct Answer: C
                                  Question #5
                                  Correct Answer: B

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