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Cisco CCNP Collaboration 300-810

300-810

Exam Code: 300-810

Exam Name: Implementing Cisco Collaboration Applications

Updated: Sep 11, 2026

Q & A: 314 Questions and Answers

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Cisco 300-810 Exam Certification Details:

Duration90 minutes
Passing ScoreVariable (750-850 / 1000 Approx.)
Exam Code300-810 CLICA
Sample QuestionsCisco 300-810 Sample Questions
Recommended TrainingImplementing Cisco Collaboration Applications (CLICA)
Exam Price$300 USD
Exam RegistrationPEARSON VUE
Exam NameImplementing Cisco Collaboration Applications
Number of Questions55-65

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clica-300-810.html

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Cisco 300-810 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Cisco Unified IM and Presence30%- Configuration
  • 1. High availability
    • 2. Centralized deployment
      • 3. Apple Push Notification Service
        • 4. Persistent chat
          • 5. Federation configuration (XMPP, SIP)
            • 6. Calendar integration
              - Troubleshooting
              • 1. Calendar integration errors
                • 2. Notification service problems
                  • 3. High availability failures
                    • 4. Federation connectivity
                      • 5. XMPP issues
                        Topic 2: Single Sign-On (SSO) for Collaboration Applications15%- SAML 2.0 components
                        • 1. Protocol
                          • 2. Profiles
                            • 3. Assertion
                              • 4. Binding
                                - SAML SSO login process flow
                                - SSO types in collaboration environment
                                • 1. Smart card authentication
                                  • 2. Kerberos
                                    • 3. Integrated Windows AD
                                      Topic 3: Cisco Unity Connection and Cisco Unity Express30%- Deployment and configuration
                                      • 1. System setup and integration
                                        • 2. Voice mail configuration
                                          • 3. IVR implementation
                                            • 4. High availability and redundancy
                                              - Troubleshooting
                                              • 1. Message delivery problems
                                                • 2. Call routing issues
                                                  • 3. Integration faults
                                                    - Management and maintenance
                                                    • 1. User and mailbox management
                                                      • 2. Integration with CUCM
                                                        • 3. Backup and restore
                                                          Topic 4: Application Clients25%- Troubleshooting
                                                          • 1. Login and connectivity issues
                                                            • 2. Feature availability problems
                                                              • 3. Media quality issues
                                                                - Integration and features
                                                                • 1. Presence integration
                                                                  • 2. Mobility and remote access
                                                                    • 3. Voice and video features
                                                                      - Deployment and configuration
                                                                      • 1. Cisco Jabber
                                                                        • 2. Webex App
                                                                          • 3. Client policies and settings

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