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Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:
1. You are discussing Avaya IXTM Workforce Engagement Select with the decisionmaker at a prospective customer. The customer mentions that they are primarily interested in recording incoming and outgoing calls.
Which package would be most applicable to their needs?
A) Quality Management Edition
B) Workforce Management
C) Standard Edition
D) Recorder Edition
E) Desktop Trigger
2. Which of the following customer concerns would be most closely associated with the perspective of an IT Buyer? (Select two.)
A) Integrate and re-use equipment l already own
B) Grow my business
C) Meet the UC needs of road warrior employees
D) Add secure mobility features
E) Improve the customer experience
3. A potential customer in the Hospitality market is looking for a communication solution sized for hotel branches, with high-quality endpoints that will allow them to customize functionality and add their own branding.
Which of the following products will satisfy that need? (Select two.)
A) Avaya IP Office TM
B) Avaya Aura
C) Avaya DECT-6 wireless endpoints
D) Avaya Vantage K165 endpoints
E) Avaya J-169 desk phones
4. Cloud Operations Manager (COM) is a new management utility.
What does it manage?
A) Up to 30 Avaya IP Office TM system inventories
B) Up to 3000 Avaya IP Office TM systems
C) Up to 30,000 call recordings
D) Up to 30 Avaya Aura systems
E) Up to 3000 Avaya IP Office TM users
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,D | Question # 3 Answer: C,D | Question # 4 Answer: B |
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