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Cisco Cisco Specialist 642-770 Operational Foundations for Cisco Service Provider Core Networks Exams
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Cisco 642-770 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Network Monitoring and Management Tools | 20% | - Cisco IOS / IOS XR Management Features - SNMPv2/v3, Syslog, and NTP - Performance Monitoring and KPI Tracking |
| Incident and Problem Management | 25% | - Root Cause Analysis and Problem Resolution - Incident Detection, Logging, and Classification - Escalation Procedures per SLA |
| Troubleshooting Methodologies | 10% | - Documentation and Knowledge Transfer - Systematic Troubleshooting Approach - Layer 2/3 and Service-Specific Issues |
| Service Provider Network Operations Environment | 25% | - IP NGN and Service Provider Core Architecture - Network Operations Center (NOC) Structure and Workflows - ITIL-aligned Operational Processes |
| Change and Release Management | 20% | - Risk Assessment and Implementation Planning - Change Request Lifecycle - Post-change Verification and Documentation |
Cisco Operational Foundations for Cisco Service Provider Core Networks Sample Questions:
Question #1
What is the best way to mitigate a problem using any process or troubleshooting method?
A. Always start with an accurate description of the problem and as much supporting information as possible.
B. Always have a positive approach.
C. Be proactive, identify problems and remedy them before you have to troubleshoot them.
D. Always use a divide and conquer approach to eliminate possibilities until you reach the correct solution.
Question #2
According to the ITIL@ v3 framework, which service transition process is responsible for planning and coordinating the resources to deploy a major release within predicted cost, time, and quality estimates?
A. transition architecture and engineering
B. service validation and testing
C. transition planning and support
D. release and deployment management
E. change management
F. knowledge management
Question #3
What is the simplest method for detecting invalid or unauthorized changes?
A. Verify the success of network changes.
B. Ensure there is strong policy in place; that any violation of change or configuration management processes will result in immediate termination.
C. Use exception reporting from syslog indicating access to a device in privileged mode and compare this report to the change record to identify possible unauthorized changes.
D. Complete a weekly reactive review of change control tickets.
Question #4
You use a method of procedure for a planned configuration change with a software upgrade on a router. If the software was corrupt, which section of the method of procedure would you refer to?
A. reinstall procedures
B. backout procedures
C. terminal report procedures
D. reload procedures
Question #5
Which command displays the target configuration in Cisco IOS XR Software?
A. show config merge
B. show config running
C. show running-config
D. show config
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: C | Question #3 Correct Answer: C | Question #4 Correct Answer: B | Question #5 Correct Answer: D |
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