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Nortel Nortel Other Certification 920-328

920-328

Exam Code: 920-328

Exam Name: MCS 5100 4.0 Planning and Engineering

Updated: Jul 24, 2026

Q & A: 60 Questions and Answers

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Nortel 920-328 Exam Syllabus Topics:

SectionObjectives
Operations and Troubleshooting- Fault resolution
  • 1. Service degradation troubleshooting
    • 2. Network issue diagnosis
      - System monitoring
      • 1. Performance monitoring tools
        • 2. Alarm and event management
          MCS 5100 Architecture and Components- System architecture overview
          • 1. Network architecture design
            • 2. MCS 5100 core components
              - Service delivery architecture
              • 1. Media handling and signaling flow
                • 2. Session control functions
                  Planning and Capacity Engineering- Network planning
                  • 1. Bandwidth and latency planning
                    • 2. IP telephony network design considerations
                      - Capacity engineering
                      • 1. Subscriber capacity estimation
                        • 2. Traffic modeling and load analysis
                          Service Configuration and Deployment- Feature deployment
                          • 1. VoIP feature configuration
                            • 2. SIP trunk configuration
                              - System provisioning
                              • 1. Initial system setup procedures
                                • 2. User and service provisioning

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