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Nortel 920-434 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Maintenance and Troubleshooting | - Performance monitoring - System diagnostics and fault isolation - Software upgrades and patch management |
| Call Processing and Telephony Features | - Call flow and routing - Feature operation (Hunt groups, ACD, etc.) - Dialing plans and numbering schemes |
| Applications Engineering Concepts | - Integration with applications and services - Capacity planning and design considerations - System configuration for enterprise environments |
| CS 1000 Architecture and Components | - System architecture overview - Call server and signaling design - Core hardware and software components |
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