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Nortel 920-537 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operations & Routine Maintenance | 25% | - System monitoring and alarm management - Backup and restore procedures - Software upgrades and patches |
| Initial Configuration & Provisioning | 25% | - Trunk groups, endpoints, and call routing - System setup and IP connectivity - Signaling gateway configuration |
| Troubleshooting & Fault Resolution | 20% | - Call failures and media issues - Performance and capacity optimization - Signaling and protocol debugging |
| MG 15000 System Overview & Architecture | 20% | - CVoIP software architecture and release versions - Hardware components and chassis structure - Signaling and media protocols (SIP, H.248, MGCP) |
| Security & Management | 10% | - Access control and user management - Logging and auditing |
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