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BlackBerry BlackBerry-Certifications BCP-240 BlackBerry 10 Support Specialist Exams
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BlackBerry 10 Support Specialist Sample Questions:
1. Which service in Windows Server 2008 is used to handle certificate enrollment requests on behalf of the BlackBerry Device Service (BDS)?
A) Windows Certificate Service (WCS)
B) Certificate Enrollment Handling Service (CEHS)
C) Network Device Enrollment Service (NDES)
D) Microsoft Certificate Authority Service (MCAS)
2. A user is unable to login to ActiveSync after activating. What credentials are needed in a Lotus Notes environment?
A) Windows Authentication password
B) Internet ID password
C) BlackBerry device password
D) Kerberos password
3. What would be the reason that a software update would be presented during the out of box experience?
A) To install applications that are compatible with the BlackBerry smartphone and listed with purchased applications from App World associated with the BlackBerry ID assigned to the smartphone
B) To install any applications specific to the carrier and required by government regulations to allow access to services such as custom music services, billing software and online government sites
C) To install the diagnostic software if the owner accepted and enabled the ability of the smartphone to send diagnostic and usage data
D) To apply any software updates released after the smartphone was manufactured and install any region specific files not present in the base software
4. What does the top button on a BlackBeny 10 (BB10) handheld allow the user to do?
A) Power on/off the device
B) Adjust the Volume up/down
C) Answer a phone call
D) Launch an application (shortcut key)
5. What online tool could be used to review existing tickets and or open a new ticket with BlackBerry Support?
A) BlackBerry Help
B) BlackBerry Knowledge Base
C) BlackBerry Resource Kit
D) BlackBerry Expert Support Center
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: D |
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