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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
| Topic 2: Quotations and Order Management | - Sales quote processing - Order management basics |
| Topic 3: Reporting & Analytics | - Analytics work center design - Dashboards and key figures |
| Topic 4: Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
| Topic 5: Fine Tuning & Administration | - Business roles and access control - Workflow and rules for automation |
| Topic 6: Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
| Topic 7: Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
| Topic 8: Sales Cloud Overview & Scoping | - Business process scenarios - Functional capabilities of SAP Sales Cloud |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
Question 1
In HTML5, what can you do using the field definition link?
There are 2 correct answers to this question.
Response:
A. Hide an extension filed form the master template.
B. Add an extension field to the page layout.
C. Add an extension field to a data source.
D. Add an extension field to a form template.
Question 2
Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:
A. Visit
B. Service request
C. Appointment
D. Task
E. Phone calls
Question 3
Which of the following actions can you perform using the administrator adaptation function?
Please choose the correct answer.
Response:
A. Create a code list resctriction for standard and extension fields.
B. Validate values for an extension field based on another field.
C. Enter default extension field values based on business logic.
D. Create an extension field and define its properties.
Question 4
You need to record the level of influence that a customer's employee is having on an opportunity. What do you use to record this influence?
Please choose the correct answer.
Response:
A. Sales team
B. Buying center
C. Parties involved
D. Influencer map
Question 5
Which of the following objects deliver a default approval process?
There are 3 correct answers to this question.
Response:
A. Visit
B. Appointment
C. Ticket
D. Campaign
E. Opportunity
Solutions:
| Question 1 Answer: C,D | Question 2 Answer: A,D,E | Question 3 Answer: D | Question 4 Answer: B | Question 5 Answer: C,D,E |
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