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IBM Enterprise Storage Technical Support Sample Questions:
1. Which XIV Gen3 replication feature provides the ability for a remote target volume to be initialized without requiring the concepts of the source volume to be re-replicated over an inter-site link?
A) Offline Initialization
B) Synchronous Replication
C) Quick Initialization
D) Asynchronous Replication
2. Which upgrade is possible for a customer with IBM FlashSystem 840?
A) Systems purchased with eight 4 TB flash modules can be expanded to twelve 2 TB flash modules.
B) Systems purchased with eight 4 TB flash modules can be expanded to twelve 1 TB flash modules.
C) Systems purchased with eight 2 TB flash modules can be expanded to twelve 4 TB flash modules.
D) Systems purchased with eight 2 TB flash modules can be expanded to twelve 2 TB flash modules.
3. What is the minimum number of redundant key servers needed by multiple DS8870s when using disk encryption?
A) 1
B) 4
C) 2
D) 6
4. What is the next step for a failed installation of an IBM TS4500 where there have been I/O errors that prevent placing the library into production even after replacement of multiple parts and verification of configuration definitions?
A) Escalate the issue through the compliant process (critsit) and explain this process and next steps to the customer.
B) Perform an in-depth problem analysis and follow up with appropriate actions to resolve the issue.
C) Facilitate a meeting with IBM and customer executives to discuss available options to resolve the situation.
D) Conduct a workshop with customer system administrators and IBM technical field support representatives to jointly resolve the problem.
5. A customer is considering the purchase of an XIV system and wants the standard warranty.
What is the standard hardware warranty for this purchase?
A) Five year warranty with 24x7 response (dependent upon machine type).
B) One year warranty with 9x5 same business day.
C) Two year warranty with 9x5 next business day response.
D) One or three year warranty with 24x7 response (dependent upon machine type).
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: D |
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