Genesys GCP-GC GCP-GC-IMP

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Genesys Cloud Certified Professional - Implementation Sample Questions:

1. What type of trunk would you create to connect to an AudioCodes Mediant gateway?

A) External trunk
B) Network interface trunk
C) WebRTC phone trunk
D) SIP phone trunk

2. Which protocol is used for transporting Digitized Audio?

A) RTP
B) SIP
C) TCP
D) UDP

3. What additional functionality does Communicate brings to Genesys Cloud?

A) Knowledge base features, such as FAQs and Communities.
B) Call center features such as ACD and scripting.
C) Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.
D) Directory capabilities, such as advanced search, profiles, and keyword searching.

4. What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)

A) Blackberry OS
B) IOS
C) Windows 10 mobile
D) EOS
E) Android

5. You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

A) Chat Icon
B) Activity
C) Admin
D) Documents

Solutions: