CompTIA A+ JK0-802

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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A technician installed a second hard drive in a computer. Upon restart, a message appears stating "primary drive 0 not found. Press F1 to continue." Which of the following should the technician check FIRST?

A) That NTLDR and boot.ini are not missing
B) If the BIOS boot settings are correct
C) Proper drive installation (e.g. cables/jumpers)
D) If computer can boot into safe mode

2. Which of the following is the default location for the User profiles folder in Windows 7?

A) C:\Windows\system32
B) C:\Documents and Settings\
C) C:\Program Files (x86)
D) C:\Users

3. New smart phones have features that allow them to be backed up to a remote location. Of which of the following is this an example?

A) App Market
B) iCloud
C) iOS
D) Desktop Manager

4. A user is reporting that their screen is flickering at a rapid rate. Which of the following Control Panel paths should a technician use in order to remedy this issue?

A) Display -> Settings -> Advanced -> Adapter -> Refresh
B) Display -> Settings -> Advanced -> General -> DPI
C) Display -> Settings -> Resolution
D) Display -> Appearance -> Effects -> Transition

5. A customer calls and explains they just moved and their computer will now not boot up and is making a loud clicking noise. Which of the following is the MOST likely cause?

A) CMOS battery is loose
B) RAM is loose
C) Optical drive is stuck
D) Hard drive has crashed

Solutions: