PDF Version DemoCertification Topics of Microsoft MB-920 Exam
The topics included in the Microsoft Dynamics 365 Fundamentals Exam are:
- Manage data access and protection
- Dynamics 365 for Finance and Operations
- CRM Field Service Management and Project Services Automation
- Introduction to CRM Marketing Management
- Cash management
- Deploy Windows devices
- Power Platform
- Accounting standards and localizations for finance
- Security privacy
- Manage updates
- Manage identity and access
- Dynamics 365 for Talent
- Introduction to CRM Service Management
- Manage policies and profiles
- Dynamics 365 for Customer Engagement
- Manage apps
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-920
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Exam MB-920: Microsoft Dynamics 365 Fundamentals (ERP)
This exam covers the features and capabilities of Microsoft Dynamics 365 finance and operations apps.
Candidates for this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of financial principles and business operations.
Part of the requirements for: Microsoft Certified: Dynamics 365 Fundamentals (ERP)
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Microsoft MB-920 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Describe Dynamics 365 Supply Chain Management (25-30%) | |
| Identify core capabilities | - describe use cases and Supply Chain Management capabilities - describe available Supply Chain Management modules - describe options for integrating Supply Chain Management with other apps and technologies |
| Describe product management capabilities | - describe products and release products - describe product masters - describe product variants |
| Describe purchase and sales capabilities | - describe the process for creating vendors and purchase orders - describe the process for creating customers and sales orders - describe trade agreements and contracts - describe picking, packing, and reserving stock |
| Describe manufacturing strategies | - describe lean, discrete, and process manufacturing - describe bills of materials (BOMs), routes, and operations as they relate to production orders - describe master planning |
| Describe inventory and warehousing capabilities | - describe inventory journals - describe stock breakdowns - describe on-hand lists - describe warehouse components including locations |
Describe Dynamics Finance (25-30%) | |
| Describe Dynamics 365 Finance core capabilities | - describe use cases for legal entities - describe how Dynamics 365 Finance handles regional tax reporting requirements - describe accounting concepts - describe journaling concept |
| Describe general ledgers | - describe charts of accounts including main accounts, balance sheets, and income statements - describe financial dimensions and dimension set concepts - describe periodic financial processes |
| Describe accounts payables and accounts receivables | - describe core accounts payable components including vendors, purchase orders, and vendor invoices - describe vendor payments and settlements including three-way matching concepts - describe core accounts receivable components including customers, customer invoices, and free text invoices - describe credit and collection processes |
| Describe expense management, fixed asset management and budgeting | - describe cash and bank management concepts - describe expense management capabilities - describe fixed asset management capabilities - describe budgeting capabilities |
Describe Dynamics 365 Commerce (5-10%) | |
| Describe Dynamics 365 Dynamics 365 Commerce capabilities | - describe retail channels including call centers, Cloud Point-Of-Sale (CPOS), and Modern Point-Of-Sale (MPOS) - describe channel management concepts - describe Distributed Order Management (DOM) - describe product assortments |
| Describe product management capabilities | - describe customer loyalty concepts - describe how Dynamics 365 Commerce helps create personalized customer experiences and provide product recommendations - describe how Dynamics 365 Commerce uses Retail Analytics to provide centralized retail data management |
Describe Dynamics 365 Human Resources (10-15%) | |
| Describe core capabilities | - describe workers and positions - describe compensation and benefits capabilities - describe compliance features - describe performance management capabilities |
| Describe personnel management capabilities | - describe self-service capabilities - describe leave and absence capabilities - describe employee training and certification features - identify integration options between Dynamics 365 Human Resources and LinkedIn |
Describe Project Operations (5-10%) | |
| Identify Project Operations capabilities | - describe project-based services and project types - describe project sales capabilities - describe project contract capabilities - describe project pricing capabilities - describe the project lifecycle including project invoicing and revenue recognition |
| Describe project planning and execution capabilities | - describe project planning, execution, and analysis capabilities - describe work breakdown structures - identify project features including contracts, stages, team assignments, and fixed price versus time and material estimates versus retainer contracts - describe project team management capabilities including allocation methods, resource scheduling, and skills - describe project schedule management capabilities including tasks, subtasks, assignments, and project plan management - describe project cost tracking capabilities including time and expense costs |
Describe shared features (10-15%) | |
| Describe reporting capabilities | - describe built-in reporting capabilities including workspaces - describe options for working with Finance data from within Microsoft Excel - describe options for analyzing data by using Power BI |
| Describe integration options | - describe Microsoft Teams integration capabilities - describe use cases for integrating with Microsoft Excel and Microsoft Word - describe options for managing documents by using SharePoint Online - describe email integration capabilities |
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