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IBM IBM Mastery P6040-014

P6040-014

Exam Code: P6040-014

Exam Name: IBM SurePOS 500 Models 5x5 Technical Mastery

Updated: Aug 02, 2026

Q & A: 65 Questions and Answers

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IBM P6040-014 Exam Syllabus Topics:

SectionWeightObjectives
Installation and Configuration25%- Hardware installation
  • 1. ESD safety procedures
    • 2. Component replacement
      - Software setup
      • 1. Operating system support
        • 2. Remote management tools
          Diagnostics and Troubleshooting35%- Component-level troubleshooting
          • 1. Network and communication
            • 2. Display and peripherals
              • 3. Power and storage
                - Startup and POST analysis
                • 1. LED and beep codes
                  • 2. Diagnostic utilities
                    Maintenance and Support Resources20%- Service procedures
                    • 1. Field replaceable units
                      • 2. Preventive maintenance
                        - IBM support tools
                        • 1. Documentation and technical notes
                          • 2. Knowledgebase access
                            System Overview and Architecture20%- Hardware specifications
                            • 1. Cooling and power design
                              • 2. Processor and memory
                                • 3. I/O ports and expansion
                                  - Features and design concepts
                                  • 1. Tool-less serviceability
                                    • 2. Environmental specifications

                                      IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:

                                      1. Which two statements are true about "dual-channel memory enabled"technology? (Choose two)

                                      A) It is the equivalent of having two pipelines to the processor rather than one.
                                      B) It makes use of virtual RAM.
                                      C) It partitions a portion of the hard disk drive to be used as an additional memory cache.
                                      D) It doubles the capacity of feeding data to the processor.
                                      E) It has two sets of memory slots (two each) on the system board.


                                      2. Which operating system is NOT supported on the IBM SurePOS 5x5?

                                      A) IBM 4690 Operating System
                                      B) Microsoft Windows XP Professional
                                      C) IBM PC DOS 2000
                                      D) Microsoft Windows Embedded for Point of Service
                                      E) Microsoft Windows 2000


                                      3. Why isit a good diagnostic measure to reset CMOS settings to the factory default?

                                      A) It refreshes and compresses system memory.
                                      B) It gives a view to the system before any software was installed.
                                      C) It restores a corrupted CMOS.
                                      D) It defragments the hard disk drive and reclaims wasted space.


                                      4. What is the final step to restore CMOS settings?

                                      A) update all peripheral drivers
                                      B) restore any customer-specific settings
                                      C) update BIOS to the latest level
                                      D) recalibrate the touch screen


                                      5. Which tool is the most helpful in testing peripheral devices attached to the IBM SurePOS 5x5?

                                      A) IBM SP5x5 Systems and Peripherals Package
                                      B) IBM POS Peripheral Diagnostic Diskette
                                      C) IBM POS Peripherals Diagnostic CD
                                      D) IBM Diagnostics for POS Systems and Peripherals


                                      Solutions:

                                      Question # 1
                                      Answer: A,D
                                      Question # 2
                                      Answer: A
                                      Question # 3
                                      Answer: C
                                      Question # 4
                                      Answer: B
                                      Question # 5
                                      Answer: D

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