PDF Version DemoSalesforce Salesforce Cloud Consultant Sales-Con-201 Salesforce Certified Sales Cloud Consultant Exams
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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Opportunity Management | 17% | - Opportunity stages and pipeline management - Forecasting and quota management |
| Lead Management | 12% | - Lead scoring and routing - Lead qualification and conversion |
| Practical Application of Sales Cloud Expertise | 33% | - Customer success and solution delivery - Scalability and maintainability - Sales Cloud implementation strategies |
| Sales Cloud Configuration | 16% | - Sales processes and workflows - Sales Cloud features and customization |
| Account and Contact Management | 12% | - Contact management best practices - Account hierarchy and relationships |
| Sales Cloud Analytics | 10% | - Sales metrics and KPIs - Reports and dashboards for sales |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Question #1
During the Deploy phase at Cloud Kicks, users are finding it difficult to navigate a new system which is contributing to low adoption. How should the consultant avoid this issue in the future?
A. Develop test scripts during the Plan phase.
B. Conduct a beta review during the Validate phase.
C. Provide company-wide training throughout the project.
Question #2
Cloud Kicks' sales team wants a mobile-friendly way to update opportunity stages and log activities while visiting clients with limited connectivity. What should the consultant recommend?
A. Salesforce Mobile App with offline capabilities
B. Email-to-Salesforce only
C. Desktop-only Lightning Experience
Question #3
A sales rep at Cloud Kicks must have access to all child accounts of the accounts they own. The organization-wide default setting for Account is Private. What happens if a sales rep has access to a parent account?
A. Access to child account records is controlled by default Account Teams.
B. Access to child account records is granted via the Account Hierarchy.
C. Access to child account records needs to be shared manually,
Question #4
The sales team at Cloud Kicks has been late meeting project deadlines and missed multiple meetings. What should the consultant recommend to the project manager?
A. Bring additional resources from the consulting firm to the project.
B. Confirm that the statement of work (SOW) Is realistic.
C. Revisit the communication plan and set up more frequent check-ins.
Question #5
Cloud Kicks is implementing Sales Territories for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories. What should the consultant recommend?
A. Include the Forecast Manager field on the Account page layout.
B. Assign a Forecast Manager to each region.
C. Assign a role for each manager in the user role hierarchy.
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: A | Question #3 Correct Answer: B | Question #4 Correct Answer: C | Question #5 Correct Answer: B |
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