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Avaya 132-S-815 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Administration and Management | 25% | - Backup and Restore Procedures - User and Mailbox Provisioning - Message Store Database Management - Policy and Access Control Configuration |
| Topic 2: Maintenance and Upgrades | 20% | - Software Updates and Patch Installation - Performance Optimization - Version Upgrades and Migration - Routine System Monitoring |
| Topic 3: Troubleshooting and Support | 25% | - Common Service and Connectivity Issues - Database and Message Delivery Troubleshooting - Escalation and Resolution Workflow - Diagnostic Tools and Log Analysis |
| Topic 4: Installation and Initial Configuration | 30% | - Avaya Message Store Software Installation - Initial Setup and Basic Configuration - System Requirements and Pre-Installation Planning - Integration with Modular Messaging |
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