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Salesforce Salesforce Cloud Consultant Sales-Con-201 Salesforce Certified Sales Cloud Consultant Exams
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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Account and Contact Management | 12% | - Contact management best practices - Account hierarchy and relationships |
| Practical Application of Sales Cloud Expertise | 33% | - Customer success and solution delivery - Scalability and maintainability - Sales Cloud implementation strategies |
| Opportunity Management | 17% | - Opportunity stages and pipeline management - Forecasting and quota management |
| Sales Cloud Configuration | 16% | - Sales processes and workflows - Sales Cloud features and customization |
| Lead Management | 12% | - Lead scoring and routing - Lead qualification and conversion |
| Sales Cloud Analytics | 10% | - Sales metrics and KPIs - Reports and dashboards for sales |
Salesforce Certified Sales Cloud Consultant Sample Questions:
1. Cloud Kicks (CK) acquired a shoe distribution partner. The marketing and sales directors want to migrate the existing sales and marketing data into CK's Sales Cloud instance.
Which aspect should the consultant consider first before proceeding with the data migration?
A) Role hierarchy and sharing rules set up prior to migration
B) Number of marketing campaign licenses required for the migration
C) Volume of customer, partner, and prospect data identified prior to migration
2. Cloud Kicks (CK) operates in multiple countries and wants to track historical exchange rates. The consultant at CK has implemented dated exchange rates by using Advanced Currency Management.
How is the converted currency amount calculation on opportunities determined?
A) The date the opportunity stage is closed regardless of the close date
B) The close date regardless of the opportunity stage
C) The close date only when the opportunity stage is closed
3. Sales leadership at Universal Containers is concerned that sales reps are negotiating deals with contacts without the authority to make a decision, resulting is lost deals.
What should the consultant recommend to resolve the issue?
A) Allow sales reps to mark the contact on each opportunity as ''Primary'' to indicate the decision maker.
B) Require sales reps to add the stakeholder as the decision make on each opportunity before the rep can progress the stage.
C) Enable Opportunity Teams so sales reps can track the decision maker for each opportunity.
4. Cloud Kicks has organization-wide defaults set to Private for Account.
With the rollout of Opportunity Teams, what should a consultant consider?
A) The Opportunity's Account will be implicitly Read for the team.
B) Opportunity should be set to Public Read/Write first.
C) The Opportunity will be implicitly Write for the team.
5. Northern Trail Outfitters published detailed activity measures for its sales teams 6 months ago. The VP of sales has noticed that the number of sales activities reps have logged has increased to meet the new standards, but the actual number of booking activities remains low. The VP suspects that sales reps misunderstand the activity measures process.
What should the consultant recommend?
A) Train the reps on targeted interactions.
B) Reevaluate Opportunity stages.
C) Deploy Sales Engagement and use Cadences.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: C |
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