IBM IBM Certified Specialist 000-604

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IBM 000-604 Exam Syllabus Topics:

IBM System z Technical V5 Sample Questions:

1. A post installation support plan must be in place after the sale of the System z. Which of the following is the best way to do this?

A) The technical specialist should create a list of help desk phone numbers and hardware dispatch contacts to review with the customer
B) Discuss typical problem resolution with the customer technical staff
C) Create a formal Customer Support Plan document and review it with the customer for agreement
D) The hardware SSR/CE is responsible for the post install support plan, the technical specialist should ensure this is complete

2. A banking customer is running z/OS 1.6 on a z9 EC, they plan to upgrade to z196. Which of the following should an IBM technical specialist review with the customer?

A) Order a new z196 and run the z/OS 1.6 unchanged
B) Verify capacity requirement on z196, and carry forward all features from z9 to z196
C) Verify capacity requirement, check the compatibility of the channels and upgrade z/OS 1.6 to a supported level
D) Migration of line of business z/OS applications to zBX

3. A customer is planning a large consolidation project of multiple System z servers and numerous distributed servers. Which method is appropriate to perform a capacity planning and a TCO analysis for the consolidation?

A) Rule of thumb (ten x86 processors = 1 IFL, 3 Power CPUs = 1IFL)
B) Commercial benchmark results to estimate the hardware capacity and the BVAT for the TCO
C) Scorpion study to perform an in depth analysis of the environment
D) RACEv tool to perform an in depth analysis of the environment

4. Which of the following tools provides capacity sizing for a distributed server consolidation to Linux on System z opportunity?

A) zCP3000
B) RACEv
C) SCON
D) BWA Tool

5. A customer recently ordered a z196 with a zBX. Which of the following is the best action a specialist could take to ensure the customer is satisfied with the new zBX?

A) Conduct and "Fit for Purpose Study"
B) Conduct a z/VM Implementation Workshop
C) Mentor the customer on installing PowerVM and VMware
D) Review the hardware support process and the HMC documentation for the z196 CPC and the zBX

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