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Cisco CCNP Collaboration 300-080

300-080

Exam Code: 300-080

Exam Name: Troubleshooting Cisco IP Telephony & Video v1.0

Updated: Sep 22, 2026

Q & A: 340 Questions and Answers

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300-080 Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 300-080 exam dumps will include the following topics:

  • Troubleshooting Registration Issues 15%
  • Troubleshooting Call Control Discovery and ILS 15%
  • Troubleshoot Call Setup Issues 25%
  • Troubleshoot Application Issues 7%
  • Troubleshoot Video Conferencing Architecture 12%
  • Troubleshoot Call Quality Issues 13%
  • Troubleshoot Media Resources 13%

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Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/ctcollab.html

How to book the 300-080 Exam

These are following steps for registering the MS-900 exam. Step 1: Visit to Pearson VUE Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for Cisco 300-080 Certifications Exam Step 4: Select Date, time and confirm with a payment method

Cisco 300-080 Exam Syllabus Topics:

SectionObjectives
Topic 1: Cisco Collaboration Applications Troubleshooting- Unity Connection voicemail issues
  • 1. Call handler and mailbox configuration problems
    • 2. Message delivery and notification failures
      - IM and Presence services
      • 1. Client connectivity and service discovery problems
        • 2. Presence status synchronization issues
          Topic 2: Quality of Service (QoS) and Network Troubleshooting- QoS configuration validation
          • 1. Marking, classification, and queuing issues
            • 2. Voice/video traffic prioritization problems
              - Network performance issues
              • 1. Bandwidth constraints and congestion troubleshooting
                • 2. Latency, jitter, and packet loss impact on voice/video
                  Topic 3: Voice Gateway and PSTN Integration Troubleshooting- Dial-peer and translation troubleshooting
                  • 1. Inbound/outbound dial-peer matching issues
                    • 2. Digit manipulation and translation rules errors
                      - Gateway configuration issues
                      • 1. H.323 and SIP gateway registration and call failures
                        • 2. ISDN/PSTN connectivity problems
                          Topic 4: End User and Endpoint Troubleshooting- IP phone and video endpoint issues
                          • 1. Call quality and audio/video problems
                            • 2. Device registration and firmware issues
                              - Cisco Jabber and soft client issues
                              • 1. Login and directory integration problems
                                • 2. Presence and messaging service failures
                                  Topic 5: Voice and Video Call Control Troubleshooting- SIP trunk and dial plan issues
                                  • 1. SIP signaling failures and call setup problems
                                    • 2. Route pattern and translation pattern misconfiguration
                                      - Media and codec negotiation
                                      • 1. DTMF and media negotiation problems
                                        • 2. Codec mismatch and media path issues
                                          Topic 6: Cisco Unified Communications Infrastructure Troubleshooting- CUCM call processing and registration issues
                                          • 1. Call routing analysis and call detail records (CDR/CMR)
                                            • 2. Device registration failures and SCCP/SIP registration issues
                                              - Cluster and service troubleshooting
                                              • 1. Cisco Unified Communications Manager services status and diagnostics
                                                • 2. Database and replication issues in CUCM clusters

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