Apple Acpt 9L0-005

Apple Acpt 9L0-005 Apple Desktop Service Certification Exam Exams

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Apple 9L0-005 Exam Syllabus Topics:

Apple Desktop Service Certification Sample Questions:

Question #1
Which of the following tools is required to open a Mac mini?

A. Sharpened putty knife
B. Torque screwdriver
C. 5 mm hex nut driver
D. Torx T-15 screwdriver
E. CRT discharge tool

Question #2
A Mac Pro sometimes becomes unresponsive and the cursor freezes on the display when running an application. You have verified the symptom, and have already attempted to force the application to quit, but the computer remains unresponsive. What should you try next?

A. Press the power button for several seconds to try shutting the computer down.
B. Hold the eject button down for several seconds to reset the application.
C. Hold the mouse button down for several seconds to regain cursor control.
D. Disconnect the power cord and the backup battery for several minutes to reset the SMC.

Question #3
Which one of the following is NOT a risk when working around CRTs?

A. Toxic materials
B. Overheating
C. Electric shock
D. Implosion

Question #4
A customer states that he has never been able to burn DVD's with his Mac mini yet his friend has an identical- looking Mac mini that can burn DVD's. You have verified that the customer's Mac mini has a DVD / CD-RW Combo optical drive and is running the latest version of Mac OS X. The Mac mini has no other problems.
What is the probable cause of this issue?

A. The Mac mini optical drive is malfunctioning.
B. The Mac mini requires a firmware update.
C. The Combo drive is not capable of burning DVD's.
D. The Mac mini requires more RAM.

Question #5
You have just completed replacing a logic board in an iMac (Flat Panel) and are reassembling the computer.
Which of the following special tools is recommended during this reassembly?

A. Spring tensioning tool
B. Torque screwdriver
C. CRT discharge tool
D. Jumper adjustment tool

Solutions: