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IBM C9020-560 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Technical Positioning and Competitive Differentiation | - IBM midrange storage advantages - Competitive comparison and differentiation strategy |
| IBM Storage Portfolio Overview | - Midrange storage solutions overview (IBM FlashSystem) - IBM storage product families and positioning |
| Solution Design and Use Cases | - Common customer deployment scenarios - Industry-specific storage use cases |
| Sales Engagement and Implementation | - Sales cycle and engagement process - Proposal development and solution positioning |
| Storage Sales Fundamentals | - Value-based selling of storage solutions - Customer requirements analysis and mapping |
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