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Microsoft Microsoft Dynamics CRM MB2-714

MB2-714

Exam Code: MB2-714

Exam Name: Microsoft Dynamics CRM 2016 Customer Service

Updated: Aug 31, 2025

Q & A: 92 Questions and Answers

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Introduction to MB2-714:Microsoft Dynamics CRM 2016 Customer Service Exam

Candidates for MB2-714 Exam are seeking to prove fundamental Microsoft Dynamics CRM knowledge and skills. Before taking this exam, exam aspirants ought to have a solid fundamental information of the concepts shared in preparation guide.

It is suggested that professionals accustomed to the ideas and also the technologies represented here by taking relevant training courses. Candidates are expected to have some hands-on experience with Windows based Microsoft Dynamics CRM covering use of fieldone with service management, microsoft power BI service dashboards, survey distribution options , creation and configuration of these surveys. After passing this exam, candidates get a certificate from Microsoft that helps them to demonstrate their proficiency in Windows Microsoft Dynamics CRM Fundamentals to their clients and employers.

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Microsoft Microsoft Dynamics CRM MB2-714 Microsoft Dynamics CRM 2016 Customer Service Exams

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MB2-714:Microsoft Dynamics CRM 2016 Customer Service Certification Path

MB2-714:Microsoft Dynamics CRM 2016 Customer Service Exam is foundation level Certification, this exam has been retired.

Reference: https://www.microsoft.com/en-us/learning/exam-mb2-714.aspx

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Exam Description: It is well known that MB2-714 exam test is the hot exam of Microsoft Microsoft Dynamics CRM MB2-714 (Microsoft Dynamics CRM 2016 Customer Service). IT-Tests.com offer you all the Q&A of the MB2-714 Tests . It is the examination of the perfect combination and it will help you pass MB2-714 exam at the first time!

Microsoft Dynamics CRM 2016 Customer Service Exam Certification Details:

Duration120 mins
Exam NameMicrosoft Certified Professional (MCP) - Microsoft Dynamics CRM 2016
Schedule ExamPearson VUE
Exam CodeMB2-714
Sample QuestionsMicrosoft Dynamics CRM 2016 Customer Service Sample Questions
Books / Training80726: Customer Service in Microsoft Dynamics CRM 2016
80715: Office 365 Integration with Microsoft Dynamics CRM Online
Number of Questions40-60
Exam Price$165 (USD)
Passing Score700 / 1000

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