PDF Version DemoHP HP ExpertONE Certification HP2-H29 Selling HP Retail Point of Sale Solutions - Exam Exams
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HP HP2-H29 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Support, Maintenance, and Lifecycle Management | - Warranty and service offerings - Lifecycle management of POS solutions |
| Retail Environment and Customer Requirements | - Retail industry workflows and operational needs - Customer pain points in point-of-sale deployments |
| Deployment and Integration Considerations | - Implementation and rollout best practices - System integration and compatibility considerations |
| HP Retail Point of Sale Portfolio Overview | - HP POS hardware components (terminals, printers, peripherals) - HP retail solution positioning and value proposition |
| Solution Selling and Positioning | - Competitive differentiation in retail POS market - Mapping HP POS solutions to customer scenarios |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
1. Which HP digital signage solutions include HP DreamColor calibration features?
A) HP LD4210 and LD4710 LCD digital signage displays
B) Any HP 47-inch diagonal digital signage display
C) HP LD4730 and LD4730G micro-bezel video wall displays
D) HP LD4220tm and LD4729tm digital signage displays
2. What is the warranty period for an HP POS solution?
A) 7 years
B) 5 years
C) 10 years
D) 3 years
3. What is a trait of a good communicator?
A) A good communicator spends 70% to 80% of the time listening.
B) A good communicator spends the majority of the time in the qualification phase.
C) A good communicator spends 50% the time talking and 50% listening.
D) A good communicator always asks leading questions during the discovery phase.
4. What are connected consumers demanding from the retail experience?
A) the kind of personalized customer service that they find online
B) a variety of choices for products in the store at the point of sale
C) the same rapid intuitive access to information that is available online
D) the low prices that they find at online product outlets, such as Amazon.com
5. What requirement do retailers have for their point of sale hardware that a typical desktop PC cannot meet?
A) It must be able to withstand harsh environments.
B) It must be able to operate in a Windows environment.
C) It must include a large hard drive (at least 200 GB)
D) It must provide a secure environment for transactions.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: D |
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