PDF Version DemoHP2-I57 Interactive Exam engines
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HP HP Sales Certified HP2-I57 Selling HP Lifecycle Services for Workforce Computing 2024 Exams
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HP HP2-I57 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Configuration Services | - Service Bundle Recommendations
|
| Topic 2: Consultative Selling | - Discovery and Qualification
|
| Topic 3: Advanced Sales Skills | - Customer Pain Point Identification
|
| Topic 4: Lifecycle Services | - End-to-End Device Lifecycle Management
|
| Topic 5: Deployment Services | - Implementation Planning
|
| Topic 6: Personal Systems Services | - Workforce Device Services
|
| Topic 7: Sales Skills Transformation | - Modern Sales Methodologies
|
HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:
Question #1
When can Device Life Extension be attached to hardware sales?
A. HP Device Life Extension is sold on preconfigured hardware as a part of Configuration and Deployment Services.
B. HP Device Life Extension is not available for HP hardware sales.
C. HP Device Life Extension can be sold anytime during the lifecycle of the hardware.
D. HP Device Life Extension can complement new hardware sales or can be sold within the warranty period of existing hardware.
Question #2
Which coverage does HP Post Warranty Support Service provide?
A. Extension beyond 12 months if needed
B. Access to Level 2 help desk technicians
C. Additional 12 months of support based on the product's base warranty or selected Support Service package
D. No-cost device repairs made with certified HP parts
Question #3
What are the benefits that Premium+ Support provides to customers? (Select three.)
A. Availability for purchase throughout the entire product lifecycle
B. 24x7 remote support in all countries where HP provides coverage
C. Automated ticketing streamlines & expedites repairs with high-quality support
D. Proactively alerts users to issues like hard disc drive issues, low batteries, thermal issues, and BIOS updates before they fail
E. Ability to monitor the entire customer fleet of HP and non-HP devices
Solutions:
| Question #1 Correct Answer: D | Question #2 Correct Answer: C | Question #3 Correct Answer: B,C,D |
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