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HP HP2-N48 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP SaaS Portfolio Overview | - Business value of SaaS offerings - HP SaaS solution portfolio - HP Software-as-a-Service strategy |
| HP SaaS Solution Positioning | - Integration with HP software portfolio - Key features and benefits - Licensing and subscription models |
| Sales Methodology and Opportunity Management | - Handling objections and competitive scenarios - Building value propositions and ROI discussions - Consultative selling techniques |
| Deployment and Support Considerations | - Service delivery and customer success - Support, maintenance, and renewal considerations - Implementation lifecycle overview |
| Customer Business Needs Analysis | - Competitive positioning and differentiation - Mapping business requirements to SaaS solutions - Identifying customer challenges |
HP Selling HP SaaS Solutions Sample Questions:
1. Which solution discipline is available on premise only?
A) IT Service and Operations Management
B) Application Lifecycle Management
C) Data Center Automation
D) Portfolio and Application Portfolio Management
2. How can the email notification options be modified for all customers' users?
A) by asking the SOC to change permission for each user on the account
B) by opening a ticket from the HP Software Support website (support.openview.hp.com)
C) by sending an email message to saas-support(5)hp.com with the text "admin request" in the subject line
D) by editing the user account settings in the "Manage Users'" feature on the Pronq Portal
3. What are the main components of an HP SaaS solution?
A) a cloud platform used to host a client's business applications (such as ERP and CRM)
B) a cloud platform, a license entitlement, support, and a client Success Manager
C) a cloud platform to host client licenses and HP PSO consulting services
D) an application and software support service that can be installed in a client datacenter
4. Which resource can the partner organization or customer use to access the SaaS support online?
A) HP Software Education Services website
B) Pronq Portal
C) HP.com product Pages
D) HP SaaS Customer Portal
5. Which HP SaaS option is available for consideration to clients that have invested in HP software licenses?
A) Use their HP Software licenses and host them via a third-party cloud provider.
B) Cancel active HP SW maintenance and use the budget for HP SaaS.
C) Exchange on premise licenses with an equivalent number of SaaS subscriptions.
D) Retain a SW licenses maintenance contract and migrate data to HP SaaS (Service Only).
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: D |
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